shipping
Shipping Policy
We currently ship to England, Scotland and Wales, as well as Jersey, Guernsey and the Isle of Man.
Delivery times
Orders to England, Scotland and Wales are typically delivered within 3–5 working days.
• Delivery times to Jersey, Guernsey and the Isle of Man may vary. If this affects your order, we will contact you.
• If there are any delays with your delivery, we will be in touch as soon as possible.
Shipping charges
• England, Scotland and Wales: £10 delivery, or free shipping on orders over £100.
• Jersey, Guernsey and the Isle of Man:
• £30 on orders up to £150
• £20 on orders over £150
• £10 on orders over £300
• Free shipping on orders over £500
Shipping will be calculated and added at checkout once your address has been entered.
Missing or damaged parcels
If your parcel is missing or arrives damaged, please contact us as soon as possible by:
• Calling 0333 123 4411
• Emailing info@phgroup.ltd
• Messaging us through your Oligo online account
We’ll do our best to resolve the issue quickly.